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Getting paid as a creator

Set up your payout account and understand when earnings become payable and what your finance statuses mean.

4 min read

Set up your payout account

  1. 1
    Open payout settings

    Sign in as yourself and open Payout account (/settings/payouts).

  2. 2
    Choose your destination

    Choose Wise for a bank payout or PayPal. Select your payout currency and complete the required account fields. For PayPal, enter the email registered with your PayPal account.

  3. 3
    Save and wait for verification

    Your account shows Pending verification until the finance team verifies it. A finance approver other than you must check account ownership before verifying it. Updating your payout details restarts verification.

When order commission becomes payable

Orders are settled by calendar month (UTC). After a month ends, Fanciti waits a hold period, 30 days by default, before preparing that month’s settlement.

Commission becomes payable once the settlement is finalized, the brand’s invoice is paid or fully credited, and any refund or adjustment review is resolved.

What your finance balances mean

Open your finance page (/creators/dashboard/finances) to see these balances separately for each earning currency.

  1. 1
    Ready for payout

    These earnings meet the funding and review checks. Sending still requires a verified payout account and payout approval.

  2. 2
    Waiting for brand payment

    These earnings do not yet meet the funding and review checks. This can also include unresolved refund or adjustment reviews.

  3. 3
    Processing

    Your payout is being sent, or the payment provider is still processing it.

  4. 4
    Paid

    The payment provider has reported the payout as paid.

  5. 5
    Needs attention

    The payout failed, was returned, or needs checking because its outcome is unclear.

How payouts are sent

Fanciti sends eligible earnings through Wise or PayPal to your verified payout destination after the payout batch is approved. Funding, verification, reviews, and provider processing affect when your payout can proceed.

If an order is refunded

A merchandise refund reverses the commission for the refunded items. Approved reversals are reflected in your finance balances. Email cs@fanciti.com for help understanding an adjustment or a payout that needs attention.

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